Bill Pay Options

Bill Pay Options

Customers now have more options than ever before to make payments! Choose what's most convenient to you - online, by mail or over the phone.

Online Payment

blue WaterSmart raindrop icon

Your new WaterSmart portal allows you to view your up-to-date water use, get leak alerts, compare your water use to others and much more!

Pay by Mail

City of Burnsville
PO Box 77025
Minneapolis, MN 55480-7725

Please use the enclosed envelope and payment stub on your bill. 

Pay by Phone

  • Call BillTrust at 1-855-230-7047
  • You will need your account number in order to make a payment

Additional Payment Options: 

Paper Bill Customers: Auto-Pay with Checking Account

  • Print and fill out the ACH Auto-Pay form (PDF).
    • Mail the completed form to: City of Burnsville - Utility Billing, 100 Civic Center Parkway, Burnsville, MN 55337
    • Please Note: The form MUST be received no later than five business days prior to the bill due date. 

Pay Online with Your Bank’s Online Bill Pay Function

  • This is set up directly through your bank
  • Follow instructions from your online bank account
  • Please use the correct 11-digit (with dash) account number to ensure timely payment


For billing questions separate from paying your bill, reach out to utility billing staff at 952-895-4480 or email Utility Billing.