Bill Pay Options

Bill Pay Options

Customers now have more options than ever before to make payments! Choose what's most convenient to you - online, by mail or over the phone.

Online Payment

• Access online payments through your WaterSmart Portal
  • View step-by-step instructions for establishing an online account and auto pay (PDF)
• You will have a choice between making a one-time payment or enrolling in e-billing for easy online account access and payments
• Online payments can be made with a credit card or checking account
• Once you set up an online account, you will be enrolled in e-billing and will receive digital bills instead of paper bills
• E-billing customers also have the option to set up reoccurring automatic payments

Your new WaterSmart portal allows you to view your up-to-date water use, get leak alerts, compare your water use to others and much more!

Pay by Mail

City of Burnsville
PO Box 77025
Minneapolis, MN 55480-7725

Please use the enclosed envelope and payment stub on your bill. 

Pay by Phone

• Call BillTrust at 1-855-230-7047
• You will need your account number in order to make a payment

Additional Payment Options: 

Paper Bill Customers: Auto-Pay with Checking Account

• Print and fill out the ACH Auto-Pay form (PDF).
  • Mail the completed form to: City of Burnsville - Utility Billing, 100 Civic Center Parkway, Burnsville, MN 55337
  • Please Note: The form MUST be received no later than five business days prior to the bill due date. 

Pay Online with Your Bank’s Online Bill Pay Function

• This is set up directly through your bank
• Follow instructions from your online bank account
• Please use the correct 11-digit (with dash) account number to ensure timely payment

Questions?

For billing questions separate from paying your bill, reach out to utility billing staff at 952-895-4480 or email Utility Billing.